We strive to provide an exceptional user experience, and our refund policy reflects this commitment. Every Tonkeeper user has the option to request a refund for the purchase of the Battery within the first 14 days.
To do this, click the Battery icon on the main screen next to the wallet balance, then proceed to the «Charge History» button at the bottom. Next to the transaction made no more than 14 days ago, A «Refund» button will appear/displayed.
Please note that Tonkeeper does not automatically refund cryptocurrency for purchases. The user must initiate all refund requests within the specified period.
Necessary: If you purchased the Battery through the App Store, the refund process also occurs on the App Store side. Apple will refund your purchase.